Process modeling
Elvis is looking for help (modified from: Barach, 1962)
Business Process Management (BPM) has been an extremely successful concept in management – at least since Michael Porter’s seminal work on the concept and practice of “competitive advantage” (1985).
Along the way, firms experienced a missed blessing, too: in the early 1990s, many businesses were “reengineered”. Using a BPM perspective, every process (and every process owner) was tested for efficiency and possible optimisation. Many firms were shrunk beyond recognition. Today, we are wiser and (hopefully) more cautious.
Further reading:
- Business Information Value Chain (Laudon and Laudon, 2009)
- The Coming Commoditization of Process (Davenport, 2005)
Date: March 16, 2009